‘Online Monitoring’: Unilever Looks to Exploit Vaseline’s Social Media Breakthrough.
As a product discovered more than 150 years ago on a Pennsylvania oilfield, the humble pot of Vaseline may not seem like an clear candidate for online content feeds.
However, its rise as a TikTok talking point has thrust it into the lead of an promotional upheaval, where major corporations are spending big on content creators and devoting less capital to marketing items in legacy broadcasters.
From Oil Rigs to Online Hacks
The petroleum jelly was first manufactured in the 1870s by chemist Robert Cheeseborough, who noticed oil rig workers applying to their skin with a derivative of drilling. Today, a spree of content from users have recorded its extensive utilization in “everyday tips”.
Promoted as a solution for polishing footwear or prolonging the scent of perfume, and also a remedy for squeaky doors. Users have even applied it to stop the scourge of snack dust adhering to hands.
Leveraging the Buzz
Detecting the product’s new life online, executives at the multinational enhanced the tricks by tasking their in-house experts with verification and letting the content creators in on the results.
Suggestions that it lessened the burn from hot food on the lips were validated. So too were ideas it could prolong perfume and restore leather handbags. Proposals that it might bleach teeth or make eyelashes longer were debunked.
The ‘Digital Ear’ Approach
Outdoor advertising and television commercials would once have formed the bulk of its promotional efforts. However, this online trend has helped convince executives to ramp up funding for content creators.
This tracking of digital spaces to inform business strategy has been labeled “social listening”. The company's chief executive, freshly instated, has indicated the goal is to spend 50% of its massive marketing spend on social media content.
Shifting to Modern Engagement
Selina Sykes, who is heading the digital initiative, said the company was just evolving with contemporary approaches of engaging audiences. She said participating on platforms “without spoiling the atmosphere” was crucial.
“How do brands authentically become part of the conversation? This remains our core objective as brands, back to when people were hanging out their laundry and sharing usage tips.
“We are witnessing a departure from a mass communication approach, where we would just send out ads … Today, it's numerous dialogues, diverse communities. The shift of the algorithms means that these groups seem specialized, but they’re not.
“Ensuring your product is discussed by other people, recommended by peers, that fosters reliability and pertinence. Content makers are key. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
The strategy reflects seismic changes occurring in how media is consumed, with Gen Z and millennial audiences devoting greater hours to apps like TikTok and Instagram than legacy broadcast and print media.
The transition is visible in declines in traditional media advertising. Across Britain, advertising income for leading TV channels have declined by over six hundred million pounds in real terms since 2019.
Influencer Marketing Expansion
Additionally, it points to a media convergence as corporations essentially turn into content studios, linking up with hundreds of content creators to enhance their items.
Leon Harlow said: “Clearly, there is a migration of viewers out of certain traditional media outlets and they are dedicating far more hours to digital video and image apps than they are consuming linear broadcasts or printed matter.
“Many companies report to us people trust recommendations from the creators they engage with compared to commercial messages. It's an ongoing shift.”
He said brands could also save money by focusing on influencers over large-scale legacy ad buys, which also enables easier content adjustment to see what works.
Such methods are increasing. Marketing investment on influencer marketing is growing fourfold quicker than the broader media sector. In the US, it has more than doubled since 2021 and is forecast to attain substantial figures in 2025.
TV's Lasting Role
Despite the huge changes, experts said they believed TV advertising still had a prominent role to play, as networks still held the capability to frame public debate.
The executive noted: “One of the highest return-on-investment media opportunities is still major broadcast spectacles. The issue isn't broadcasters claiming: ‘Oh, we’re not relevant any more.’ The focus is on who seizes focus … I think there’s 100% a place for them.”